Reno Avenue Self Storage Oklahoma City, OK

Janna & Mark Were The Best ! Great Customer Service , I Definitely Recommended This Place !

The right place for the right place. From the moment I inquired about the facility I knew it was the right fit for me. The lady that signed us up was very nice and Mark is a cool guy to deal with as well.

Had some initial difficulty getting in touch with this facility, but that was due to a change in ownership and a webpage that was temporarily down. Once contact was made I was very well taken care of. Christina honored my online reservation even though their prices had increased. She was available and helpful throughout the process. We arrived on the weekend and did not have people to help us unload the truck until Monday. Christina allowed us to park the truck inside the storage facility at no charge for two days until we could get it completely unloaded. This facility has the best prices and the location was perfect for us. The layout inside the gate made it easy to maneuver the truck and get it in a perfect position to unload it directly into the storage unit.

Reno Self Storage is like, a lot of the larger, corporate owned giants that love to move you in at a expected rate, then immediately once you’ve moved in they start hiking up that rate. These spaces are often bought out, or rather named another name so they can be passed around to investors. New investor, new rules, new rates and instability. This is NOT a suitable place to store your belongings, or business long term. Take your business to the family owned and operated storage facilities in Del/Midwest City. Your monies will be appreciated much more there. At this location: They allow Little Debbie, delivery drivers to store their food in outdoor units, exposed to the elements. This is NOT food safe, nor legal, and has got to attract unwanted critters. My month to month lease started July 8th 2020, in a year my rate went up three times. I leased a temperature controlled space a (10 x 20). Often available because they’re so expensive, in a extremely low income area. I moved out August 18th, 2021, a few days after another increase in rate by email notice, despite all the vacancies in the facility. Expect to pay insurance on top of your rental rate. Oh and rate increases by email, surprise, thank you for storing with us, your rate just went up by $10-$15, don’t forget to pay up. The outdoor units, you’ll find, make-shift spaces created from a 1960’s designed storage facility that highly needs a remodel. The area is rough, especially at night.

Don’t do it. Reno Self Storage is like, a lot of the larger, corporate owned giants that love to move you in at a expected rate, then immediately once you’ve moved in they start hiking up that rate. They allow Little Debbie, food vendors to store their food in exterior units, this is NOT food save, nor legal, and has got to attract mice. Don’t forget about the extra insurance they require on each space. If you’re not paying attention they’ll send an email of your newest rate changes. Surprise, thank you for storing with us! I moved my business there July 8th 2020, in a year my rate went up three times. I leased a heated and cooled space a (10 x 20). These spaces are the nicest, and most secure. Often available because they’re so expensive and unpredictable with rates. Outdoor units, you’ll find leaky, make-shift spaces created from a 1960’s designed storage facility that highly needs remodel. I moved out August 18th, 2021. The area is rough, especially at night, I’ve also noticed food vendor storming Little Debbie products in a non heated/cooled space. No food is legally to be stored in a storage facility, much less one that is exposed in the elements, or by other tenant’s personal property. This is NOT a suitable place to store your belongings, or business long term. Take your business to the family owned and operated storage facilities in Del/Midwest City. Your monies will be appreciated much more there.

Everyone was very nice, Janna and Mark were great. Clean units.

Jana was amazing really helpful would use them again

Janna and Krista will help you put! Good people, great service!

Janna and krista were great!! Very helpful..

Called to get prices and Janna the manager was so help full on getting just the right size

Clean facility, friendly staff. Janna and Mark keep our valuables safe! Now they are offering an alarm called Storage Defender that calls ME when my unit is breached!

Managers were very nice. In fact when I was leaving my car wouldn't start and Mark offered to give me a jump start! Thanks so much! When I'm ready to rent, I'll surely go there!

Clean facility. Manager was super friendly! Prices were the best I saw on my search.

I would definitely recommend this place over all others. Everything was so easy the rental process was smooth.The grounds are kept clean and the unit was the ? size. The staff especially the manager i believe during the day is awesome they will always work with you as long as you communicate with them.I will never rent a storage any where else. Thanks .

Could definitely be a lot better. But my family has always rented here and the people are nice and friendly. quality of the units isn't amazing but it's enough to keep people out and keep stuff safe. would recommend to others

I was impressed at how easy the process was. Everything was smooth and the storage was extra clean. Janna also called and went over all move in cost and I was able to set up a time to come in when I was available would recommend to anyone I know needing a unit.

Great service and cleanliness! Janna was disinfecting the customer area as a customer just walked out. Great service and very friendly staff! Thank you Janna and Amanda!

Very secure, clean,well maintained. Friendly attendants, new management requires insurance- 8 bux extra but might be worth it. Reason for 4 stars is this used to be half price storage... with new owners it's the same price as everyone else and the maintenance is better.