Northgate Storage Austin, TX

Jack was extremely helpful with an unconventional situation, even staying a little after his shift to make sure I was good to go. The facility is very nice, super clean, and seems very safe.

Jack is a excellent employee and does his job well (hope he becomes the manager one day)

Jack in the office was super friendly when getting me set up. Lots of available units and prices are reasonable. Location is clean and conveniently located to me.

Really easy to sign up and a great staff - nice and clean, too. This is being used by our volunteer group and we are very happy with how easy it was to sign up and get in, and the prices are very competitive. Better priced units are on the upper floors but the large and well kept elevator makes that fine.

If you are looking for a storage unit, this is the place to go You do not need to look anywhere else. The customer service provided by Jack and the young lady as well was outstanding. I looked at other storage units and this was hands down the best. Other storage facilities that I looked at had problems with people loitering around. Everyday Jack (who is the manager) walks around the storage unit cleaning and checking everything. This storage facility is new as well which is great. I think I'm the first one to have rented my unit. When I checked out the storage unit at first, Jack even gave me prices of other storage places around him to compare prices. Even if his prices were higher (which they were not) I still would've purchased my unit with Jack just off of customer service alone.

Northgate Storage. The manager Jack Welter Is the most professional manager I've had dealing with. He always had a answer for the problem I was dealing with. I wish every establishment had a manager like to Jack Even when my unit was broke into. Jack came to the rescue. His expert management of security camera he edited film from several camera in to a movie which even the police dept was impressed . Keep up the good work jack. THANK YOU JACK

This place is fantastic! The units are immaculate and very reasonable. The facility is like stepping into Fort Knox. Jack helped take care of everything and was very accommodating. If you’re looking for a top notch storage facility, look no further because this is it.

There is no question this is my best Storage experience. Always clean, well lit and and just a nice property. As a furniture dealer I’ve had my fair share of experiences on properties. Jack (the on sight manager) is a rare bread of professional, accommodating and overall nice guy. I regularly see him waking around the property handing out cold bottled water to guests. On Halloween morning, he made it a point to walk up to my 3 year old in a duck custom and share some water. She spoke about “the ducky” a few times throughout the day. Recently I acquired a few more units of inventory for work. Jack went out of his way to share the most cost effective and sensible way to store the items. He certainly wasn’t obligated to do so. I rarely write reviews, but Northgate storage is very deserving of the positive feedback it receives.

Stop scrolling through those Yelp reviews! Northgate Storage is the best storage facility in town. Their prices are reasonable. It is a new facility and kept very clean. The hallways are well lit and there are security cameras everywhere. They also provide excellent hand carts. In addition to all that, Northgate Storage has a fantastic on-site manager. Rent your unit here before they are all taken.