AAA Self Storage - Hockley Hockley, TX

I can't say enough about the great customer service I received from Carol Vancoughnett at this location. I was having a tough move and she really helped me work out the remaining logistics. She was patient and kind - she went the extra mile! I highly recommend this location!

AAA Self-Storage Hockley Texas is the best place to store your stuff and feel safe about it! Mrs Carol has been a super lady and has helped us in many way and saved our butts once when we dropped our cell phone and made sure we got it back. She has rented us uhauls and sold us lock after lock. We just love her and this storage place. We wouldn't go anywhere else!!!

Carol is THE BEST! She is a wonderful person to work with! Moving your belongings to a safe place is essential, and not always fun and often difficult, but Carol really is a kind and understanding person. I highly recommend her, and AAA Storage!!

Thanks Mrs. Carol. You are the best. This is a great place to store what ever you need stored. Mrs.Carol made everything smooth from renting a truck to storing my trailer.

EXCELLENT STORAGE FACILITY, MY STUFF IS ALWAYS SAFE AND SECURE! STAFF ALWAYS GOES OUT OF THEIR WAY TO HELP YOU.....NO MATTER WHAT! IF YOU NEED STORAGE THIS IS THE PLACE TO GO, VERY AFFORDABLE RATES TOO!

This was one of the most pleasant experiences I've had in years. I think the ladies name was Ms Carol. She answer my questions and was one of the most kind wemon. I'd refer everyone I know to come here. Thanks for the experience.

One of cleanest and best managed storage facilities I've ever used. Having traveled coast-to-coast, and points in-between, I can say this with some degree of authority. My experiences with mom 'n pop shops to the big corporate chains have always left me with some sort of bad experience- some worse than others. This place!? Not a single negative thing to say. From the cleanliness and security to the super friendly staff and well stocked facility, I have not a single negative experience to comment on after being there for a year. Check out was just as easy as the check in. Flawless. If you're looking for any size space with top notch security, dust-free, perfectly climate controlled storage; AAA Hockley is it. Don't even waste your time looking anywhere else - you will only be disappointed later.

Carol was extremely helpful and helped me choose the right unit for me. Carol also showed me the property and answered every question I had. I highly recommend AAA for your storage needs. They even have automatic payments you can set up to make the process even smoother. AAA will definitely be my storage unit company from now on.

We needed a rental van last minute and AAA Storage came through. When we arrived the next morning, Carol was very helpful with our questions. We knew about AAA because we drive by every day and their sign has sayings that keep you smiling- great Marketing!! Thanks again to Carol for a hassle free experience and to U-Haul for streamlined process of being able to return rentals One Way.

Carol was so helpful today for our uhaul truck rental. She went above and beyond for us. We would definitely recommend renting from this location.

Carol went above and beyond to help us with our truck rental! The service was top notch and the truck was very well kept and clean. Highly recommend!!

I went through a divorce and have been keeping my stuff in storage at this facility since June 2021 I keep trying to get moved out but its been slow going. But prices are priced well its affordable, and its close to my house, and it has not flooded and my stuff is still in wonderful condition and I enjoy the ladies that work there. They are wonderful! hopefully I will be able to get moved into my new home soon....but highly recommend this facility. Secure and clean!

I have used several storage facilities over the years and none can compare to this one. Carol is wonderful and is always willing to help in any way possible. When I needed additional units on short notice, she took care of everything and I was able to get in without delay. The units are clean and we have also used the U-Haul services. This is a great facility with friendly people.

I have used several storage facilities over the years and none can compare to this one. Carol is wonderful and is always willing to help in any way possible. When I needed additional units on short notice, she took care of everything and I was able to get in without delay. The units are clean and we have also used the U-Haul services. This is a great facility with friendly people.

I absolutely love the sign messages. My favorite one so far is the one that said "my boss told me to have a good day so I went home". Carol is so sweet. She makes me want to hang out with her all day. If you need a storage unit please see her. Located on FM 2920.

Probably one of the easiest, most pleasant experiences I've had renting a Uhaul. Carol helped us so much it's good to see that there are still good people in the world and we are very thankful for it. Turn in was also very easy no crazy inspections or fine print garbage. If I ever need a Uhaul again this is going to be the place I go to.

Carol is the best! Love the service I’ve been giving here. Great storage units and great people. Highly recommend these people especially for uhaul service as well.

Customer service has been awesome since day one. I would recommend to everyone. Never have I met such a kind and professional person.

Carol was so kind and gracious, making our rental experience easy, straightforward, and yet affordable. While enduring a high stress move, it was incredibly refreshing to have such a ray of positivity in Carol. Her "can-do" attitude and great customer service made our experience much better. Thank you, Carol! I would HIGHLY recommend AAA Hockley Storage to anyone in the general area.

Husband and I stopped by to inquire about a unit and Carol was able to answer all of our questions and get us setup. The price was good, location and surrounding facilities were clean, cameras are watching all areas of the storage which gives me reassurance that my stuff is safe and Carol was amazing. I love her personality and made our decision very easy.

Carol is AWESOME! I am a returning customer because of HER! She is professional, courteous, and kind. ALWAYS follows-up with me in a prompt manner whenever I have ANY questions. She's quick to make sure I grab a complimentary bottle of cold water whenever I stop by the office after loading/unloading my personal property too! Thanks Carol!!! ?

This place is clean and employees actually keep a watchful eye on your storage unit. They called me and advised me that my unit wasn’t locked properly. The only way to tell was to actually physically check the lock. They are better priced than other facilities in the area. Thanks Carol for the awesome service!!

Carol, the Property Manger, was very helpful and answered every question that I had and even brought up questions that I had not even considered about my tow dolly rental. She really goes above and beyond to make sure that customers are well informed. Highly recommend using AAA Hockley Self Storage.

Super helpful. They had what we needed when no one else did. So glad we found AAA Hockley Self Storage for our U-haul needs. Definitely will use them again!

I want to let everyone know how great the service is at the Hockley location. Carol, the property manager, always is helpful with any questions we have, makes it easy to get our payments in a timely manner as well as keeps the place clean and assessable.

I give AAA Storage a huge five star rating Carol was of the utmost help in my choosing my unit to fit the needs and size of my move.. she was friendly from the beginning very helpful her knowledge of what I needed was very much appreciated. AAA Storage continues to the film and exceed all of my expectations with a friendly down-home atmosphere! I would definitely recommend AAA Storage for all your storage needs very happy customer!

Great customer service, safe and affordable. Carol was very friendly and helpful. I look forward to doing business here. I recommend to family and friends.

I rented a Penske truck this past weekend with an appliance dolly. They had the truck but no dolly available making it very difficult to move my refrigerator from my storage unit in Tomball to my house in Hockley. We managed to load the refrigerator but it was impossible to take it in the house without an appliance dolly. We went to AAA Hockley Self Storage to buy a dolly. Ms. Carol said they did not sell dollies. She suggested the big box home improvement stores for that. As I was leaving, Ms. Carol asked me how long did I needed the dolly. I told her just long enough to roll the fridge through the front door and into the kitchen. Ms. Carol was awesome, she offered to let me borrow her appliance dolly. This made my day, seriously!!! Thank you Ms. Carol for your help, you saved me so much time and money. I highly recommend this establishment. When you see Ms. Carol, tell her the guy with the red charger said "Thank you very much".

This is such an amazing place of business. Carol was such an amazing help and she was so informative and helpful. I recommend anyone renting a storage unit or renting a Uhaul.

I’m currently renting a storage unit and a trailer parking space @ AAA and the prices are fair and honest and the property is clean , safe and nice! I’m so happy to have found this place because cube smart was raising prices on me , often & frequently and I actually noticed that someone had tried breaking into my unit at cube smart , giving me the feeling that security wasn’t very good! But at AAA storage, I know that Carol the property manager is always watching and takes security seriously , giving me peace of mind! Thanks CAROL

Aaa storage in hockley is the best . The manager Carol v is so nice and funny. Her sign in the front of the store always says something funny. Try them out if you need any storage they are GREAT!!

Arlene was amazing! Very helpful and friendly 10/10 recommend coming here and seeing her! Super nice and knew her stuff!

Very nice storage facility and friendly helpful staff! Carol is the best!

My name is David Wooten I was here to rent a uhaul and could not be more pleased with the customer service and helpfulness I was given. Would recommend this place to everyone!

Absolutely best customer service I've ever dealt with. They will work with you if you're having any issues. The lady that works in the front is sincere and funny. Very glad that I do business here for both my U-Haul rental needs and storage needs.

Absolutely 5 stars! This was our first time there and Carol made us feel like old friends. We were able to take care of everything we needed at one time and it was quick and efficient. Carol was a pleasure to work with.

Ms. Carol V was absolutely professional and very nice! Was a smooth process to get my moving truck and great service! Thank you Carol!

What a great place!!! Carol was so accommodating when we came in to request a U-Haul today! There we’re none available in the size we were requesting, but one was on its way. While we waited, she gave us delicious coffee and kept us entertained the whole time. She gave us a tour of the storage units, and I’m not surprised at how high in demand they are. We will definitely snag one when it’s available. Everything was absolutely spotless, including the U-Haul when we picked it up and it drove smoothly. I’ve never had a more pleasant time starting off a day full of moving!

The investment made into the facility has created a very modern and well equipped storage facility. There is plenty of units in varying sizes as well as excellent outdoor storage for boats and RVs. The best feature has to be Carol the Property Manager. A sense of humor that is contagious and someone who really cares about her business. Nowadays, it is nice to go into a place of business, immediately be greeted, and feel welcomed. Carol and the folks at AAA Hockley Storage are on point!

I give 10 Stars ..... ?? ?????????????????? Carol @ AAA Storage was nice and incredibly helpful!!! On point with information, prices, options, and availability. She made our first experience with storage super easy. She is personable and funny ? Clean facility and easy to find. Secure facility and hours of entry To the storage are good! Prices here are VERY reasonable. I highly recommend AAA Storage location in Hockley Tx!