My Attic Self Storage - Willowforest Tomball, TX

To all those in the Woodlands area and surrounding. I am going through a move right now that couldn’t be more difficult than it’s ever been. Everything that can go wrong has gone wrong! My meeting with Kyle and getting set up for storage was about as painless as it gets! I would recommend them to anyone who needs this service for now or long term. Good luck and God’s blessings to all those trying to move right now! Thanks again Kyle!!!

I had a different storage unit across town and I was needing to downsize from a 10x30 to a 5x15 closer to home and this place was it. Kyle was very knowledgeable about the property and the units and knew exactly what l needed without spending a fortune. When l showed up Saturday 7/17/21 to check out the unit he walked me thru all the details with ease and in no time l had the keys to my new unit. Kyle is and was very polite during my sign up and other times we spoke. Customer Service is top notch here and it shows. I'm glad l made the choice to move my storage.

I frequent this location to drop off packages that I mail. The person that usually helps me is Kyle and he is a great example of customer service. He always has a smile and a friendly word to share. Location is clean and great service.

Wanted to get a climate controlled unit for some things. Kyle was very helpful and explained all of the details. Explained the pricing and how we could save some money by having our homeowner's insurance provide them with proof of coverage. Bonus was the ability of using their box truck if needed within a couple weeks to move our stuff. Facility was very clean and well lit inside.

This place has been super great for my postal needs! They make it super easy and Kyle helped me with everything i needed, with amazing customer service! Super Awesome!!

Very nice facility and the manager, Kyle, is extremely professional and very helpful. Being able to mail all my stuff there is so convenient and such a perk! Definitely recommend.

The professionalism and expertise when it comes to shipments is BAR NONE! The team, and especially Kyle, has helped me in my small business endeavors for which I am very thankful. Highly recommend you do business at this location for your appointment needs!

Clean and secure facility! Very friendly staff that helped me with all of my needs! Would definitely recommend to anyone needing storage in the Tomball/Spring/Woodlands area! Thank you My Attic!

I highly recommend using My Attic Storage for your storage needs!! I was able to get a unit within 30 minutes of walking in on the same day. The place is very nice and the people are even nicer. Rick helped me with everything and answered all questions I had. Kyle is also awesome too!! Great storage place!!

Kyle is so helpful and courteous everytime I go in to ship something. This location is much closer to me than the post office and I love that they provide this additional service beyond just storage units. I recommend!

Facility clean and well maintained. Kyle and Mike provided exceptional customer service. Great rates. Great experience.

Great service. Clean location with friendly staff. Kyle is a pleasure to work with. He's helpful and takes his time to listen to your concerns. I'll be recommending everyone I know to Kyle!

I have been a customer of My Attic Storage for over a year. The storage is well maintain and clean. So I thought, why not drop off my USPS orders for shipping at this location. It was convenient and closer than the post office. When I dropped it off, the employees were busy assisting customers with their storage needs. I was asked if my parcel was already had a prepaid label and prepared for shipping. My answer was yes. I was then told to place it on the counter and they would take care of it. Four days later, the only USPS tracking information is that the label was created. I returned to the My Attic to inquire about my box. I was told the USPS picks up and don't scan but they didn't have it and I would have to check with USPS. USPS says I left my box in their custody and they should have scan it in their system before it was picked up by a carrier. In other words, the chain of custody was lost at the Attic. UPDATE***** Thank God for my honest customer - She finally received the order. However the tracking shows label created only. If My Attic could implement a better system for tracking packages so that the customer has something to produce to the USPS for tracking. Update 04/02 The staff does address your concerns and will listen to your concerns. They do admit they have no control over the USPS and they are a one man operation. These things can slow up the process. Thank you for explaining the process.

I have been a customer of My Attic Storage for over a year. The storage is well maintain and clean. So I thought, why not drop off my USPS orders for shipping at this location. It was convenient and closer than the post office. When I dropped it off, the employees were busy assisting customers with their storage needs. I was asked if my parcel was already had a prepaid label and prepared for shipping. My answer was yes. I was then told to place it on the counter and they would take care of it. Four days later, the only USPS tracking information is that the label was created. I returned to the My Attic to inquire about my box. I was told the USPS picks up and don't scan but they didn't have it and I would have to check with USPS. USPS says I left my box in their custody and they should have scan it in their system before it was picked up by a carrier. In other words, the chain of custody was lost at the Attic. UPDATE***** Thank God for my honest customer - She finally received the order. However the tracking shows label created only. If My Attic could implement a better system for tracking packages so that the customer has something to produce to the USPS for tracking.

Excellent customer service from Kyle! He showed us around the facility and where our unit was located. I really appreciated the water bottles that were in our unit upon arrival as well as the simplicity of the renting process!!

Hello... I had to take a moment to share my experience with My Attic Storage. The customer service has been absolutely amazing. Kyle, has been extremely kind and helpful since I became a tenant there. Great customer service is very hard to come across these days, but I believe it is the backbone to any company who desires longevity. So this 5-star review goes to My Attic Storage for valuing customers by having people like Kyle to represent their brand well...very well. ?

Kyle showed Superior customer service ! I had a letter ( W2 )that was sent back to this location . He sent it to me directly , in another town, just to make sure i got it ! He communicated all the tracking information and even paid for it ! Wow ! That's customer service . This is a top notch facility and the manager is on point ! Thank you Kyle !

Easily a 5 star review. Kyle the manager on-site, made it an quick and easy process. The rates are very affordable and the site is very well kept. The security is amazing and just a great experience overall. I would recommend to anyone.

Great location clean facility, great security and very friendly staff. Great prices. Would definitely recommend my friends!

First time in yesterday, and I will say I really like the way this facility does business. The professionalism from the staff was top notch. Kyle, the manager, was really great and made me feel welcome, and answered all questions I had about the units. My move was super easy because of them. I’ll be recommending more people to this facility. Great job!

I have been at other storage facilities in the past but THIS FACILITY is the best ! Teri and Brad are so professional and truly care about my storage needs. Professional management, beautiful property, clean units and great prices. Highly recommend this facility !

Brad, Teri & Kyle are the best. Brad and Terri were extremely helpful and accommodating for us, making sure we were not overcharged for the amount of storage we needed. Kyle helped us unload our trash into their dumpster, going above and beyond with a great attitude. I have recommended them to several friends and will definitely use them again in the future!